Overview
At AZ Dropshipping, customer satisfaction is our top priority. We want you to feel confident when shopping with us. If you are not completely satisfied with your purchase, please review our refund and return guidelines below.
Eligibility for Returns
We accept returns under the following conditions:
The item must be unused, undamaged, and in its original packaging.
The return request must be submitted within 7 days of receiving the product.
Proof of purchase (order confirmation or receipt) is required.
Non-Returnable Items
Certain products cannot be returned, including:
Personal care and hygiene items.
Customized or personalized products.
Clearance or final-sale items.
- Above 64 Fl oz will not refundable.
Refund Process
To request a return, please contact us at support@azdropshipping.com with your order number and reason for return.
Once approved, we will provide you with the return shipping address.
After we receive and inspect the returned item, we will notify you of the refund status.
Approved refunds will be processed within 5–7 business days via your original payment method.
Shipping Costs
Return shipping costs are the responsibility of the customer, unless the product is defective or incorrect.
Original shipping fees are non-refundable.
Late or Missing Refunds
If you haven’t received your refund within the expected timeframe:
First, check your bank account or payment method.
Then contact your bank or credit card company—it may take extra time for the refund to be posted.
If you still haven’t received your refund, please email us at support@azdropshipping.com.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: support@azdropshipping.com
Website: https://azdropshipping.com